How is my order confirmed and processed?

You will receive an order confirmation to your e-mail address once the order has been placed successfully. If you have chosen the "wire transfer" payment method you will receive an e-mail with the bank details required for this type of payment.

We process and ship orders Mondays through Fridays, during business hours (10AM to 6PM, GMT +2). International orders placed after 1:00 PM (GMT+2H) will be processed starting the following day. All orders will be processes and shipped in 1-2 business days, adding another 1-2 business days for European deliveries or 2-4 business days for worldwide deliveries.

Please note that we do not ship on Saturdays, Sundays or holidays. International orders are subject to customs clearance, which may cause delays beyond provided delivery estimates.