Shipping & Delivery

Do you ship to where I live?

MLH-shop.com ships worldwide. Orders are shipped from Europe.

Our MLH Creation Factory and headquarters are in Bucharest, Romania. The MLH brand can be found in 25 countries. Check our store locator. (link la pagina de stores).

Please note that purchases will not be processed and shipped to PO Boxes. 

How do you ship your orders?

WORLDWIDE secure shipping by:    

EUROPE, EU countries - expect 1-2 business days for shipping, and further 1-2 business days for delivery by your local courier. 

EUROPE, NON-EU countries - expect 1-2 business days for shipping and further 2-4 business days for customs and delivery by your local courier

REST OF THE WORLD - expect 1-2 business days for shipping and further 2-4 business days for customs and delivery by your local courier. 

How can I track my order?

As soon as your order is dispatched, you will receive an email notification with a tracking number.
For international orders, PLEASE go to TNT Tracker to track & trace your order by the AWB number provided in your email.

For orders delivered in Romania please go to Fan Courier Tracker.

Where will my order be shipped from?

Orders are shipped from Europe. Our MLH Creation Factory and Office HQ are in Bucharest, Romania.

How long will it take for my order to arrive?

All items are already in stock and depending on the destination, delivery is done within 2-6 business days.

Please keep in mind that orders received after 1:00 pm (GMT+2H) will be processed starting the following business day.

 

Do I need to sign for the package?
Yes. All orders are shipped via TNT and will require a signature from the recipient.
Do you ship on weekends and national holidays?

We process and ship orders during our business hours, excluding holidays. Our normal business hours are Monday to Friday 9:00am to 6:00pm (GMT +2).

What are your shipping rates?

We provide international free shipping. Except for local tax and delivery customs duties, depending on the destination, it's on us, not on you!

However, please be aware that returns are not free of charge. There is a 95USD fee for the US & rest of the world and 55EUR for Europe (EU &NON EU countries).